Subprocessors

Convex — Application database, authenticated API, and temporary audio storage

Data: Account metadata, consultation records, queued audio segments until transcription completes

Region: Australia (Convex cloud region, subject to dashboard availability)

Polar — Subscription billing and payment processing

Data: Customer email, subscription status, and payment metadata

Region: United States and European Union (Polar infrastructure)

OpenAI — Cloud transcription and structured draft-note generation

Data: Audio segments and transcripts sent only after upload; audio deleted from Convex after validated transcript storage

Region: United States (OpenAI API infrastructure)

Vercel — Marketing site and authenticated web application hosting

Data: HTTP request metadata and static assets; no clinical content in logs

Region: Global edge network

Material subprocessor changes will be reflected on this page.

Review this list alongside the privacy policy and security page.