For veterinarians
Privacy policy
How Vet Notes handles personal and clinical documentation data.
Data controller
Vet Notes provides documentation assistance software for individual veterinarians.
Contact privacy requests through the authenticated account data controls.
Data we process
Account email and authentication metadata.
Consultation context, observations, audio, transcripts, and note revisions you submit.
Billing and subscription metadata processed by Polar.
Retention and deletion
Cloud audio is deleted after validated transcript storage.
Account deletion removes clinical content according to the documented deletion sequence.
Subprocessors
Convex: Application database, authenticated API, and temporary audio storage (Australia (Convex cloud region, subject to dashboard availability)).
Polar: Subscription billing and payment processing (United States and European Union (Polar infrastructure)).
OpenAI: Cloud transcription and structured draft-note generation (United States (OpenAI API infrastructure)).
Vercel: Marketing site and authenticated web application hosting (Global edge network).
Your choices
Export account data or request deletion from the authenticated web application.
We do not sell personal information.